How Do I Get New Utility Connections for My New Build in the UK?

If you’re splitting your land and building a new property, one of the biggest hurdles is arranging new utility connections. Whether you're building a second home for family, planning a future sale, or developing for investment, your new build will need separate connections for electricity, water, gas, and telecoms.

It sounds straightforward, but many homeowners quickly discover it’s a complex and time-consuming process. At Morganised Multi-Utility, we specialise in simplifying the process of getting your new build utility connections sorted across the UK. Below, we explain how the process works, what to watch out for, and how we can help you stay on track.

A Common Scenarios: Splitting Your Land and Building a Second Home

You’ve secured planning permission to build a new house next to your existing property. The structure is taking shape, and now it’s time to sort out the utilities for your new build.

This is when things can start to get frustrating. Utility providers ask for detailed applications, technical drawings, and lengthy documents. You may have to chase multiple suppliers, arrange site visits, and coordinate dig work. And despite your efforts, timelines and costs often remain unclear.

If you’re wondering how to get new utility connections for your new build in the UK, here’s what you need to know.

Step 1: What Utility Connections Are Needed for a UK New Build?

Every new residential property requires individual connections, even if an existing house is already connected. Most new builds will need:

• Water supply (and in most cases, a new sewer connection)

• Electricity

• Gas (if your property is not all-electric)

• Telecoms, such as phone lines or fibre broadband

Each of these requires a separate application process, and each provider may have different requirements and lead times.

You can find out who the network operator is in your area using the links below.

https://www.energynetworks.org/customers/find-my-network-operator

https://findmygdn.co.uk/

https://www.water.org.uk/customers/find-your-supplier

Step 2: Plan Your Utility Applications Early

Utility connections can take 8 to 12 weeks or more, so early planning is essential. If the utilities are not in place when your build is finished, it can delay final sign-off, moving in, or selling the property.

To avoid delays, start the application process early – ideally during the planning or early construction stages.

Step 3: Manage the Process or Bring in a Consultant

You have two choices when it comes to getting utilities connected:

1. Do it yourself – You apply separately to each utility provider, complete all forms, submit site plans, request quotes, and follow up until everything is completed. This can be time-consuming and stressful, especially if providers give conflicting advice or timelines.

2. Use a multi-utility consultant like Morganised Multi-Utility – We manage the entire process on your behalf. From applications and quotes to scheduling works and ensuring your project runs smoothly, we make sure everything is handled efficiently.

Let's get you moved in on time

Step 4: Common Issues That Can Cause Delays or Extra Costs

Even well-organised projects can hit unexpected problems. Here are some common issues that can affect utility connections for a new build:

Soil reports and ground conditions

Some providers may request a ground investigation report or trial pit results before confirming trench routes, particularly in areas with poor soil quality or previous land contamination.

Local network or substation capacity

Even if there’s an electricity substation nearby, it doesn’t always mean there’s enough network capacity to supply your new home. If you’re installing electric vehicle (EV) chargers or a heat pump, this can increase the load required, and you may face upgrade costs or delays.

Load calculation mistakes

Modern homes often include high-demand items like induction hobs, electric heating systems, and EV charging points. If you underestimate the load when submitting your application, you may need to reapply, delay the process, or pay for upgrades later.

Site access and trench routes

If your new build is behind another property or has shared access, you may need permissions (called wayleaves or easements) to dig across land not owned by you. We can help identify and manage these legal requirements early on.

Environmental or planning restrictions

Flood zones, tree protection orders, and protected habitats can affect trenching and connection routes. In these cases, rerouting or additional permits may be required.

Disconnected utility providers

Each provider works independently. If you're managing this yourself, you’ll need to juggle multiple timelines and ensure that everything happens in the right order. We often act as the central point of coordination to avoid costly delays.

Why Choose Morganised Multi-Utility?

At Morganised Multi-Utility, we act as your single point of contact for all utility connections. We work with developers, self-builders, and homeowners across the UK to take the stress out of the process.

Here’s what we handle for you:

• Submitting all applications to the relevant utility companies

• Reviewing and comparing quotes

• Coordinating site visits, trench routes, and permits

• Keeping you informed throughout, so you stay in control of your build schedule

  
  

We’re independent, so we work for you, not the utility companies. Our job is to make sure your new utility connections are delivered on time, at the best possible cost, with as little hassle as possible.

Ready to Get Started?

If you’re building a new home, extending your property, or splitting a plot, we can help you get everything connected quickly and efficiently. Get in touch.